Shipping Policy

Shipping charge for Large and Heavy ITEM -For some items that are packaged in a heavy or large sized box or for special order items, an additional shipping charge may apply, at our discretion. Additionally, any overweight shipments are subject to additional freight charges.

General Under $50 Shipping Rates

Province

Cost

Ontario

$9

Quebec

$9

Alberta

$12

British Columbia

$13

Saskatchewan

$12

Nova Scotia

$13

Manitoba

$12

P.E.I

$13

New Brunswick

$13

Newfoundland and Labrador

$13

Northwest Territories

$14

Nunavut

$20

Yukon

$14

Shipping Heavy/Large Items

Therapeutic Pillows

Province

Cost

Ontario

$0

Quebec

$0

Alberta

$12

British Columbia

$12

Saskatchewan

$12

Nova Scotia

$12

Manitoba

$12

P.E.I

$12

New Brunswick

$12

Newfoundland and Labrador

$15

Northwest Territories

$15

Nunavut

$25

Yukon

$30

 

Biotone/Gecko/Myo-Ther/Exam Table Paper/Ultrasound Gel

Province

Cost

Ontario

$15

Quebec

$17

Alberta

$20

British Columbia

$20

Saskatchewan

$20

Nova Scotia

$20

Manitoba

$20

P.E.I

$20

New Brunswick

$20

Newfoundland and Labrador

$20

Northwest Territories

$25

Nunavut

$25

Yukon

$30


Shipping Charge for any 
RemoteAir Stage, or Rural Destinations - Please understand that we incur heavy shipping charges for these out of reach locations, an additional shipping charge may apply, at our discretion.
Welcome to Therapysupply.ca! This site is for for Professionals Only. We are located in Concord, Ontario. All goods are shipped out of our Concord warehouse.  .All the Price are in Canadian Dollar Most orders received before 12:00 p.m.will be shipped the same day, provided the product ordered is in stock. Most orders received after 12:00 p.m. will be shipped the next business day. Orders are not processed or shipped on Saturday or Sunday.
Call our office or email us for any rush orders: 1 866 840 2870 

For some items that are packaged in a heavy or large sized box or for special order items, an additional shipping charge may apply, at our discretion. Additionally, any overweight shipments are subject to additional freight charges.

We will ship your order to the address EXACTLY as it is inputted on our website, therefore orders returned to us undeliverable due to customer input error will not be re-shipped without a form of payment to cover new shipping costs.

*Please Note Before you order: All Syringe and Needle Are Non-Returnable Goods  -

Estimated Times for Delivery

  1. A)Ontario and Quebec -  Approximately 2 or 3 business days
    B)Manitoba, New Brunswick, Saskatchewan & Nova Scotia - Approximately 3 to 5 business days
    C) British Columbia, Alberta,  Prince Edward Island & Newfoundland -Approximately 5 to 7 business days D) Any Territories and Remote areas - Approximately 7  to    12 business days
          If you have any questions you can call our office

Important:

 TherapySupply Customer,  Please provide us your
 correct shipping address, phone number and email address:
 

Please note that some shipments may require additional shipping charges due to excessive weight, liquid gel, rural shipping areas and bulk/special orders. There will be an additional shiping charges will  applied to shipments going to the Northwest Territories and Nunavut- or any other Territories .

Please note Above Two Territories Free Shipping Rules will not Applies Due to Higher Shipping Cost

Most orders are shipped via Canada Post Expedited Parcel within Canada 

In order to process your order without delays it is important to provide complete and accurate shipping information as well as a current email address and phone number where you can be reached in the event of a shipping address issue.  Note: It is the customer's responsibility to provide a reliable shipping address. If a Canada post tracking confirmation, or Courier tracking confirmation indicates that an order has been delivered, then we are not responsible for re-shipping or a refund of the order, if it has been lost. We will ship your order to the address EXACTLY as it is input on our website, therefore orders returned to us undeliverable due to customer input error will not be re-shipped without a form of payment to cover new shipping costs.